Terms of Service
Effective Date: March 31, 2026 Last Updated: March 31, 2026
These Terms of Service ("Terms," "Agreement") are a legally binding agreement between NEOCONDA LLC, a limited liability company ("Company," "we," "us," or "our"), and you, the individual or entity accessing or using the website located at neoconda.com and any associated subdomains (collectively, the "Site"). These Terms govern your access to and use of the Site and all content, features, and materials made available through it.
Please read these Terms carefully. By accessing, browsing, or otherwise using the Site, you confirm that you have read, understood, and agree to be bound by these Terms, including any additional policies referenced herein, such as our Privacy Policy. If you do not agree to these Terms in their entirety, you must discontinue your use of the Site immediately.
1. Eligibility
By accessing or using the Site, you represent and warrant that:
- You are at least 13 years of age
- You have the legal capacity to enter into a binding agreement
- Your use of the Site complies with all applicable laws and regulations in your jurisdiction
- You are not barred from accessing the Site under the laws of the United States or any other applicable jurisdiction
If you are accessing the Site on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and the entity you represent.
2. Description of the Site
Neoconda.com is an informational and marketing website operated by NEOCONDA LLC. The Site serves as a showcase for the Neoconda cybersecurity device, providing visitors with information about the product, its features, and the Company. The Site also includes:
- A launch countdown indicating the anticipated availability of the Neoconda device
- Links to NEOCONDA LLC's official social media profiles
- Contact forms that allow visitors to reach out to us directly
- Email capture forms for users who wish to be notified upon product launch
The Site does not currently sell any products, subscriptions, or services. No financial transactions are conducted through neoconda.com at this time. All product specifications, features, timelines, and other details displayed on the Site are subject to change without notice.
3. Intellectual Property Rights
3.1 Ownership
All content on the Site is the exclusive property of NEOCONDA LLC or its licensors and is protected by United States and international intellectual property laws, including copyright, trademark, trade dress, and patent laws. This includes, without limitation:
- The Neoconda name, wordmark, logo, and all associated brand assets
- All written content, product descriptions, and marketing copy
- Product renders, illustrations, photographs, and graphic design elements
- The Site's overall design, layout, user interface, and visual appearance (trade dress)
- Any videos, animations, or multimedia content displayed on the Site
- All code, software, scripts, and technical elements underlying the Site
3.2 Limited License to Use the Site
NEOCONDA LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Site and its contents for personal, non-commercial informational purposes only. This license does not include the right to:
- Copy, reproduce, or duplicate any content from the Site
- Modify, translate, adapt, or create derivative works based on any content
- Redistribute, resell, sublicense, or otherwise transfer any content to third parties
- Remove or alter any copyright, trademark, or other proprietary notices
- Use any content for commercial purposes without our prior written consent
3.3 Trademarks
The Neoconda name, logo, and all related branding are trademarks or service marks of NEOCONDA LLC. You may not use any of our trademarks, trade names, or logos without prior written permission. All other trademarks, service marks, and logos referenced on the Site are the property of their respective owners.
3.4 User-Submitted Content
If you submit any content to us through contact forms, email, or other means (such as feedback, suggestions, or ideas), you grant NEOCONDA LLC a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, and incorporate that content into our business operations, without any obligation to compensate you or keep the submission confidential, except as required by applicable law or our Privacy Policy.
4. Acceptable Use
4.1 Permitted Uses
You may access and use the Site for lawful, personal, and non-commercial purposes, including viewing product information, submitting contact inquiries, and browsing publicly available content.
4.2 Prohibited Uses
You agree that you will not, under any circumstances:
- Use the Site for any purpose that is unlawful, harmful, fraudulent, deceptive, or prohibited by these Terms
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity, including NEOCONDA LLC
- Use the Site to transmit, distribute, or upload spam, unsolicited commercial messages, or any other form of unwanted communication
- Use automated tools, scripts, bots, crawlers, or scrapers to access, index, or harvest data from the Site without our prior written consent
- Attempt to gain unauthorized access to any part of the Site, its underlying systems, databases, or servers
- Probe, scan, or test the vulnerability of the Site or any related infrastructure without authorization
- Interfere with, disrupt, or degrade the performance of the Site, its servers, or any networks connected to it
- Introduce or attempt to introduce any viruses, worms, Trojan horses, ransomware, spyware, or other malicious code to the Site
- Use the Site to engage in any form of unauthorized data collection, including harvesting email addresses or personal information from the Site
- Circumvent or attempt to circumvent any security features, content restrictions, or access controls on the Site
- Misrepresent the origin of any communication submitted through the Site
- Use the Site in any manner that could damage the reputation of NEOCONDA LLC or any of its products, services, or personnel
- Engage in any activity that violates the rights of third parties, including intellectual property rights, privacy rights, or rights of publicity
4.3 Consequences of Violations
Violation of the acceptable use provisions may result in, at our sole discretion:
- Blocking your IP address or otherwise restricting your access to the Site
- Referral to law enforcement or regulatory authorities
- Civil or criminal legal action, where applicable
5. Contact Forms and Communications
5.1 Accuracy of Information
When you submit a contact form or any other form on the Site, you agree to provide accurate, truthful, and complete information. You agree not to impersonate any person or provide false contact information.
5.2 No Confidentiality Obligation
Unless we have a separate written agreement with you, any communications you submit through the Site are not treated as confidential. Please do not share proprietary, sensitive, or confidential information through the Site's contact forms unless you are comfortable with it being received and reviewed by NEOCONDA LLC personnel.
5.3 Right to Decline or Ignore
NEOCONDA LLC reserves the right, at its sole discretion, to decline to respond to, disregard, or delete any communications that are abusive, harassing, threatening, spam, irrelevant, or otherwise inappropriate.
5.4 No Solicitations
You may not use our contact forms to solicit NEOCONDA LLC for the purchase of goods, services, or advertising. Unsolicited sales pitches, vendor outreach, or promotional messages submitted through contact forms will be disregarded.
6. Product Information and Availability
6.1 Informational Nature of Content
All product descriptions, specifications, features, imagery, pricing indications, and availability timelines displayed on the Site are provided for informational and marketing purposes only. Nothing on the Site constitutes a binding offer, warranty, or guarantee of product availability or performance.
6.2 Subject to Change
All product details are subject to change without notice. NEOCONDA LLC reserves the right to modify, delay, or cancel any planned product, feature, or launch at any time without liability to any visitor or prospective customer.
6.3 No Purchase or Pre-Order
At this time, the Site does not facilitate the purchase, pre-order, or reservation of any product. Any future sales or pre-order functionality will be governed by separate terms and conditions that will be presented at the time of any such transaction.
7. Third-Party Links and External Content
The Site may contain links to external websites, social media platforms, or other third-party resources. These links are provided as a convenience and for informational purposes only. NEOCONDA LLC does not endorse, control, or assume any responsibility for the content, privacy practices, accuracy, or availability of any third-party site or resource. Your access to and use of any third-party site is entirely at your own risk and is subject to that third party's own terms and conditions.
We encourage you to review the terms of service and privacy policies of any third-party platforms you visit, including any social media platforms linked from the Site.
8. Analytics and Tracking
The Site uses third-party analytics services, including Google Analytics 4 and Microsoft Clarity, to collect information about how visitors interact with the Site. By using the Site, you consent to the collection of such data as described in our Privacy Policy. These analytics services are operated by Google LLC and Microsoft Corporation, respectively, and are subject to their own terms of service and privacy policies.
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND FEATURES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
NEOCONDA LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS, BUGS, OR VIRUSES
- WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR CURRENCY OF ANY CONTENT ON THE SITE
- WARRANTIES THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED
- WARRANTIES RELATED TO THE AVAILABILITY, PERFORMANCE, OR SECURITY OF ANY LINKED THIRD-PARTY SITES
YOUR USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. NO INFORMATION OBTAINED FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEOCONDA LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES
- COST OF SUBSTITUTE GOODS OR SERVICES
- DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE
- DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN
- DAMAGES ARISING FROM ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE
- DAMAGES ARISING FROM BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS THAT MAY BE TRANSMITTED THROUGH THE SITE
THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF NEOCONDA LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN JURISDICTIONS WHERE LIMITATIONS ON LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL NEOCONDA LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100.00).
11. Indemnification
You agree to defend, indemnify, and hold harmless NEOCONDA LLC and its members, managers, officers, employees, agents, contractors, licensors, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- Your access to or use of the Site
- Your violation of any provision of these Terms
- Your violation of any applicable law, regulation, or third-party right, including any intellectual property right or privacy right
- Any content or information you submit through the Site
- Your misrepresentation of any information provided to NEOCONDA LLC
NEOCONDA LLC reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with our defense at your own expense.
12. Governing Law
These Terms and any dispute arising out of or relating to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
13. Dispute Resolution
13.1 Informal Resolution
Before filing any formal legal claim, you agree to first contact NEOCONDA LLC at hello@neoconda.com and provide a written description of the dispute, your proposed resolution, and your contact information. We will attempt to resolve the dispute informally within 30 days of receipt of your notice.
13.2 Binding Arbitration
If the dispute is not resolved informally, you and NEOCONDA LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in a court of law. The arbitration shall take place in Santa Clara County, California, unless otherwise agreed.
13.3 Class Action Waiver
YOU AND NEOCONDA LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. You expressly waive your right to bring or participate in any class action, class-wide arbitration, or representative proceeding.
13.4 Exceptions
Not with standing the arbitration agreement above, either party may bring an individual action in small claims court. NEOCONDA LLC also reserves the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or restrain any infringement of intellectual property rights or other imminent harm.
13.5 Jurisdiction for Non-Arbitrated Claims
For any claims not subject to arbitration under these Terms, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect and shall be interpreted to carry out the original intent of the parties as closely as possible.
15. Waiver
The failure of NEOCONDA LLC to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of NEOCONDA LLC to be effective.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published by NEOCONDA LLC on the Site, constitute the entire agreement between you and NEOCONDA LLC with respect to your use of the Site and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written, between you and NEOCONDA LLC relating to the subject matter herein.
17. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of NEOCONDA LLC. NEOCONDA LLC may freely assign or transfer these Terms in connection with a merger, acquisition, sale of assets, or by operation of law, without restriction or notice to you.
18. Force Majeure
NEOCONDA LLC shall not be liable for any failure or delay in performance of its obligations under these Terms arising from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, internet infrastructure failures, cyberattacks, power outages, labor disputes, or other events that reasonably could not have been anticipated or prevented.
19. No Agency or Partnership
Nothing in these Terms shall be construed to create a partnership, joint venture, employment, franchise, or agency relationship between you and NEOCONDA LLC. You do not have authority to bind NEOCONDA LLC to any obligation.
20. Notices
Any notices or communications required or permitted under these Terms shall be provided in writing. Notices to NEOCONDA LLC should be sent to hello@neoconda.com. We may provide notices to you through the Site or via any email address you have provided to us. Notices are effective upon transmission.
21. Export Compliance
The Site and any related technical information may be subject to U.S. export control laws and regulations. By using the Site, you represent that you are not located in a country subject to a U.S. government embargo and that you are not on any U.S. government list of prohibited or restricted parties.
22. Changes to These Terms
NEOCONDA LLC reserves the right to revise, update, or modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes to these Terms, we will make reasonable efforts to provide notice on the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Site.
23. Contact Us
If you have any questions, concerns, or requests related to these Terms of Service, please contact us:
NEOCONDA LLC Email: hello@neoconda.com Website: neoconda.com
We will make every effort to respond to your inquiry in a timely manner.