Privacy Policy
Effective Date: March 31, 2026 Last Updated: March 31, 2026
This Privacy Policy is provided by NEOCONDA LLC, a limited liability company ("we," "us," "our," or "the Company"), and applies to all visitors and users of the website located at neoconda.com and any associated subdomains (collectively, the "Site"). This Privacy Policy describes in detail how we collect, receive, use, store, share, transfer, and process your personal information when you visit or interact with our Site, and explains the rights and choices available to you with respect to your information.
Please read this Privacy Policy carefully before using the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of the Site immediately.
This Privacy Policy should be read alongside our Terms of Service, which is also available on our Site.
1. Who We Are
NEOCONDA LLC is the operator of neoconda.com, a marketing and informational website for the Neoconda cybersecurity device. We are headquartered in the State of California, United States. For the purposes of applicable data protection laws, NEOCONDA LLC is the data controller responsible for your personal information collected through this Site.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- All pages and subdomains of neoconda.com
- Any contact forms or email submission forms hosted on the Site
- Analytics and tracking data collected when you browse the Site
- Any communications you initiate with us through the Site
This Privacy Policy does not apply to:
- Third-party websites, platforms, or services that may be linked to from the Site, including our social media profiles
- Any information you independently provide to third parties, such as Google or Microsoft, through your use of their services
- Future products, platforms, accounts, or services that NEOCONDA LLC may launch, which will be covered by separate or updated policies at that time
3. Information We Collect
We collect information in two primary ways: information you voluntarily provide to us, and information that is collected automatically when you visit or interact with the Site.
3.1 Information You Voluntarily Provide
Contact and Email Form Submissions When you fill out and submit a contact form or email capture form on the Site, we collect the personal information you choose to provide. This may include:
- Your full name
- Your email address
- Your organization or company name, if provided
- The subject of your inquiry
- The content of your message
- Any other information you choose to include in the body of your submission
You are not required to submit this information to browse the Site. Providing this information is entirely voluntary, and you do so with the understanding that we will use it to respond to your inquiry or to send you updates about the Neoconda product launch, as described in this Privacy Policy.
Email Opt-In and Launch Notifications If you submit your email address to be notified about our product launch or other updates, we will store your email address for the purpose of sending you those communications. You may withdraw your consent and unsubscribe at any time using the unsubscribe mechanism included in any email we send you, or by contacting us directly.
3.2 Information Collected Automatically
When you visit the Site, certain information about your visit is collected automatically through cookies, pixel tags, and third-party analytics technologies. This information is collected on our behalf by Google and Microsoft, as described below, and is used to help us understand how visitors interact with the Site.
Automatically collected information may include:
- Your Internet Protocol (IP) address (which may be used to infer general geographic location such as country or region, but is not used to identify you personally)
- Browser type, version, and language settings
- Operating system and device type (desktop, mobile, tablet)
- Screen resolution and viewport size
- The URL of the webpage you visited before arriving at the Site (referrer URL)
- The pages you visit on the Site, the order in which you visit them, and the time you spend on each page
- Links and elements you click on while browsing the Site
- Scroll depth and on-page engagement patterns (via Microsoft Clarity)
- Mouse movements and interaction heatmaps (via Microsoft Clarity)
- Session replay data, which may capture how you navigate and interact with the Site (via Microsoft Clarity)
- Date and time of your visit
- Whether you are a new or returning visitor
- General traffic source and campaign parameters (e.g., if you arrived from a specific link or referral)
This automatically collected information does not, on its own, identify you as a specific individual. However, it may be combined with other data by our analytics providers in accordance with their own privacy policies.
4. How We Use Your Information
We use the information we collect for the following purposes:
Responding to Inquiries We use the information submitted through contact forms to respond to your questions, requests, or feedback in a timely and helpful manner.
Product Launch Communications If you have provided your email address and opted in to receive communications from us, we may use your email address to notify you when the Neoconda device becomes available, to share pre-launch updates, announcements, pricing information, or other relevant product news.
Analytics and Site Improvement We use automatically collected analytics data to understand how visitors navigate the Site, which sections attract the most interest, how long users stay on particular pages, and where users may encounter friction. This helps us improve the design, content, and performance of the Site.
Session Analysis and UX Research Data collected through Microsoft Clarity, including session recordings and heatmaps, is used to better understand user behavior on the Site. This data helps us identify usability issues, improve page layouts, and optimize the user experience.
Security and Fraud Prevention We may use data collected through analytics tools to detect unusual or suspicious traffic patterns, prevent abuse of our contact forms (such as spam submissions), and protect the integrity and security of the Site.
Legal Compliance We may use and retain your information as necessary to comply with applicable laws and regulations, respond to legal process or lawful government requests, enforce our Terms of Service, and protect the rights, property, or safety of NEOCONDA LLC, our users, or others.
Business Operations We may use aggregated, non-identifiable analytics data internally for business planning, investor communications, and product development decisions.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They allow websites and third-party services to recognize your browser, remember your preferences, and collect information about how you use the site. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a specified period of time).
5.2 Types of Cookies We Use
Analytics Cookies These cookies are placed by our third-party analytics providers (Google and Microsoft) and allow us to collect information about how visitors use the Site. They help us understand traffic patterns, measure the performance of the Site, and improve content and structure.
Functionality Cookies These cookies may be used to remember basic preferences or settings related to the Site. At this time, we do not use any first-party cookies that store personal account information, as the Site does not have user accounts.
Third-Party Cookies Google Analytics 4 and Microsoft Clarity each place their own cookies on your device when you visit the Site. These cookies are governed by the respective privacy policies of Google and Microsoft, not by NEOCONDA LLC.
5.3 Google Analytics 4
Our Site uses Google Analytics 4, a web analytics service provided by Google LLC ("Google"). Google Analytics 4 uses cookies and other tracking technologies to collect and report on how visitors interact with the Site. Information generated by these technologies about your use of the Site (including your IP address, which Google may anonymize) is transmitted to and stored on servers operated by Google, including servers located in the United States.
Google may use this data in accordance with its own privacy policies and, in some cases, to personalize ads across its advertising network. You can learn more about how Google uses data collected from sites that use its services by visiting:
- Google's Privacy Policy: policies.google.com/privacy
- Google's data use explanation: policies.google.com/technologies/partner-sites
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-Out Browser Add-on, available at: tools.google.com/dlpage/gaoptout.
5.4 Microsoft Clarity
Our Site uses Microsoft Clarity, a behavioral analytics and session recording tool provided by Microsoft Corporation ("Microsoft"). Microsoft Clarity collects data about how users interact with the Site, including mouse movements, clicks, scrolling behavior, and session recordings. This data helps us understand how visitors engage with the Site's content and layout.
Data collected by Microsoft Clarity is transmitted to and processed by Microsoft in accordance with its own privacy policy. You can learn more at:
- Microsoft's Privacy Policy: privacy.microsoft.com
Microsoft Clarity's data collection may include session replays, meaning that your interactions with the Site during a visit may be recorded and reviewed by NEOCONDA LLC employees or contractors for the purpose of improving the Site experience.
5.5 Your Cookie Choices
You have the right to accept or reject cookies. You may control or disable cookies through your browser's built-in settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete all or specific cookies
- Block cookies from all sites or from specific sites
- Set your browser to alert you before accepting cookies
Please note that restricting or disabling cookies may affect the functionality of certain features on the Site. Instructions for managing cookies in common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
You may also opt out of interest-based advertising and some analytics tracking by visiting the Digital Advertising Alliance's opt-out page at optout.aboutads.info or the Network Advertising Initiative's opt-out page at optout.networkadvertising.org.
6. How We Share Your Information
NEOCONDA LLC does not sell, rent, lease, or trade your personal information to any third party. We share information only in the limited circumstances described below:
Analytics Service Providers We share data with Google (for Google Analytics 4) and Microsoft (for Microsoft Clarity) as necessary to operate those analytics services on our behalf. These providers act as data processors and are contractually required to handle your data in accordance with applicable privacy laws and their own privacy policies.
Legal Requirements We may disclose your personal information if we are required to do so by law, court order, or valid legal process, including subpoenas, government investigations, or regulatory inquiries. We may also disclose information where we believe disclosure is necessary to prevent fraud, abuse, or harm to the rights, property, or safety of NEOCONDA LLC, our users, or the public.
Business Transfers In the event that NEOCONDA LLC is acquired, merged with another entity, or undergoes a significant corporate transaction such as a sale of assets, your information may be transferred to the acquiring party as part of that transaction. We will provide notice on the Site if such a transfer results in a materially different use of your personal information.
With Your Consent We may share your information with other parties if you have given us explicit consent to do so, such as if you request that we forward your inquiry to a relevant partner or collaborator.
7. Data Security
We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Use of HTTPS (SSL/TLS encryption) for all data transmitted through the Site
- Limiting access to contact form submissions to authorized personnel only
- Regular review of our data practices and security posture
However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. If you believe your information has been compromised, please contact us immediately using the contact details provided at the end of this Privacy Policy.
8. Data Retention
Contact Form Data Information submitted through contact forms is retained for as long as necessary to respond to your inquiry and to maintain a reasonable record of communications. If you request deletion of your data, we will honor that request in accordance with applicable law.
Email Addresses for Launch Notifications If you have opted in to receive product launch communications, we will retain your email address until you unsubscribe or request deletion.
Analytics Data Analytics data collected through Google Analytics 4 is retained according to the data retention settings configured in our Google Analytics account, which we set to a maximum of 14 months. Analytics data collected through Microsoft Clarity is retained in accordance with Microsoft's standard data retention policies.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights with respect to your personal information. We are committed to honoring these rights to the extent required by applicable law.
9.1 General Rights
You may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal limitations
- Restriction: Request that we limit how we use your personal information in certain circumstances
- Portability: Request that we provide your personal information in a commonly used, machine-readable format
- Objection: Object to certain types of data processing, including direct marketing
To exercise any of these rights, please contact us at hello@neoconda.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9.2 California Residents — CCPA Rights
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you
- The right to opt out of the sale or sharing of personal information (note: we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
- The right to correct inaccurate personal information
To exercise your California privacy rights, you or an authorized agent may submit a verifiable consumer request to hello@neoconda.com. We will not discriminate against you for exercising these rights.
Categories of Personal Information Collected (CCPA)
In the preceding 12 months, we have collected the following categories of personal information:
- Identifiers (e.g., name, email address, IP address)
- Internet or electronic network activity information (e.g., browsing history on the Site, interaction data)
- Geolocation data (general, inferred from IP address — country/region level only)
We have not sold any personal information, as defined under the CCPA.
9.3 Nevada Residents
Nevada residents have the right to opt out of the sale of their personal information. NEOCONDA LLC does not sell personal information. If you have questions, you may contact us at hello@neoconda.com.
9.4 European and UK Residents (GDPR)
Although NEOCONDA LLC is a U.S.-based company and the Site is primarily directed to U.S. audiences, if you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) or equivalent laws may grant you additional rights, including the right to lodge a complaint with a supervisory authority.
Our lawful bases for processing your data are:
- Legitimate interests: Analytics and Site improvement
- Consent: Email opt-in and launch notifications
- Contractual necessity: Responding to your contact form inquiries
If you are located in the EEA or UK and wish to exercise your rights, please contact us at hello@neoconda.com.
10. Children's Privacy
The Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13 in the United States, or under the applicable age of digital consent in other jurisdictions. If you are under the age of 13, please do not use the Site or submit any personal information through it.
If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has submitted personal information to us, please contact us immediately at hello@neoconda.com.
11. Links to Third-Party Sites and Social Media
The Site contains links to our social media profiles and may contain links to other third-party websites or resources. These links are provided solely as a convenience. NEOCONDA LLC does not control and is not responsible for the content, privacy practices, security, or data practices of any third-party platforms or websites. Our Privacy Policy does not apply to any third-party sites you access through links on this Site.
We encourage you to review the privacy policies of any third-party sites you visit, including but not limited to the platforms hosting our social media presence.
12. International Data Transfers
NEOCONDA LLC is based in the United States, and your information will be stored and processed in the United States. Our analytics service providers, Google and Microsoft, may process data on servers located in multiple countries. By using the Site, you consent to the transfer of your information to the United States and to other countries where our service providers operate, which may have different data protection standards than your country of residence.
13. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal that users can enable to request that websites not track their browsing activity. Because there is currently no uniform standard for how websites should respond to DNT signals, our Site does not currently alter its data collection practices in response to DNT signals. We will continue to monitor developments in this area and update this policy if applicable standards are adopted.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you, which may include posting a prominent notice on the Site.
Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
15. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
NEOCONDA LLC Email: hello@neoconda.com Website: neoconda.com
We will make every effort to respond to your inquiry promptly and thoroughly.